Three ways to ask
The bar in the top header. Every dashboard view carries an “Ask Forepost…” input in the top bar, between the breadcrumb and the date. Always visible, no scrolling needed to reach it. Press ⌘K (Mac) or Ctrl+K (Windows/Linux) from anywhere to jump straight into it. Type a question, press enter, and Forepost routes you to the chat with the answer already streaming. The hint chip in the input shows the shortcut so you don’t have to remember it. The sparkle next to a signal. Watchlist cards, Weekly Watch metric cards, and per-agent rows all carry a small sparkle icon. Click it and Forepost opens the chat pre-loaded with a question scoped to that signal — “Explain the Weekly Watch CSAT trajectory: sustained falling across 4 weeks (-4pp). What’s behind the shape?” — so you don’t have to phrase the question from scratch. This is the fastest path from I notice something to I understand it. The dedicated “Ask Forepost” tab in the sidebar. Still there, still works the same way. Right entry point for free-form, multi-turn conversation that isn’t tied to a specific card. All three routes land on the same chat surface with the same system prompt.When to use it
- “What’s actually driving CSAT this week?”
- “Should I be worried about capacity?”
- “Make the commercial case for hiring one more agent.”
- “Draft a Slack message to engineering about the bug spike.”
- “What should I focus on this week?”
How it answers
Forepost feeds your eight signals + team list + flags into the same system prompt the Daily Brief uses, then streams the model’s response in real time. The voice rules are the same: direct, named numbers, no padding. (Voice & tone.)Threads, not sessions
Conversations persist across reloads, devices, and tabs. The chat header carries a Threads dropdown listing your recent conversations and a New thread button to start fresh. Threads auto-title from your first message, so “Q2 staffing” or “Sarah situation” appears in the list without you typing a name. Each thread keeps full message history; the model sees the entire back-and-forth when you reply.Tools — when Forepost can look things up
The header also carries a Tools on/off toggle. With tools off (the default), Ask Forepost streams answers from the workspace state baked into the system prompt — fast, single-turn, no lookups. With tools on, the model can query your own data mid-answer:- get_metric_series — pull weekly history for any of the eight metrics.
- get_agent_history — pull a single teammate’s CSAT and ticket trajectory.
- search_briefs — search your archived Daily Briefs by keyword.
- get_recent_actions — list recent suggested actions with their outcomes.
When to use it
- “What’s actually driving CSAT this week?”
- “Should I be worried about capacity?”
- “Make the commercial case for hiring one more agent.”
- “Draft a Slack message to engineering about the bug spike.”
- “What should I focus on this week?”
Ask Forepost in Slack
If your workspace has the Forepost Slack app installed, you can mention@forepost in any channel — or send a DM — and Forepost will reply in-thread using the same agentic loop. The Slack agent runs with tools on by default, so questions that need a lookup (“show me Sarah’s last 8 weeks”) work in-channel without leaving your inbox. (Slack delivery.)
What it can’t do
- It can’t read individual ticket bodies. It only sees the aggregates you’ve entered or imported, plus the worst-CSAT sample summary surfaced in the Daily Brief.
- It can’t take actions for you yet — but it can draft them. See Action drafts for how Forepost generates copy-ready Slack messages or emails per action.
- It can’t promise things outside the data, and won’t try. The system prompt has an explicit honesty clause: never extrapolate from a zero, name gaps directly. (Honest “I don’t know”.)