# Forepost

> Forepost is your AI Chief of Staff for customer experience — turn live support data into daily briefings, board reports, and headcount forecasts.

## Docs

- [Ask Forepost: get AI-powered answers about your CX ops](https://docs.forepost.ai/features/ask-forepost.md): Ask any question about your support function and get a grounded, data-driven answer — from CSAT trends to draft Slack messages to business cases for new hires.
- [Board Pack: generate an executive CX report instantly](https://docs.forepost.ai/features/board-pack.md): Produce a structured executive CX report in one click — covering highlights, risks, recommendations, and outlook — ready to copy into your board deck or email.
- [Daily Brief: Forepost's AI-generated morning CX summary](https://docs.forepost.ai/features/daily-brief.md): Every morning, Forepost generates a confident prose summary covering headline metrics, today's top priorities, and one forward-looking observation to act on.
- [Headcount Calculator: model capacity and plan your next hire](https://docs.forepost.ai/features/headcount-calculator.md): Model your support capacity over 28 weeks, find your team's breach date, and generate a board-ready business case for your next hire using live slider inputs.
- [Forepost Metrics: track six key CX KPIs in one view](https://docs.forepost.ai/features/metrics.md): Monitor six key CX metrics in one view — with delta colour coding that tells you at a glance whether each number is moving in the right direction.
- [Monitor agent performance with Forepost's Team view](https://docs.forepost.ai/features/team.md): See every agent's ticket count, CSAT score, and status in one table — with colour-coded thresholds and flag-for-review badges to surface who needs attention.
- [Forepost FAQ: answers to your most common questions](https://docs.forepost.ai/help/faq.md): Answers to the questions CX leaders ask most about Forepost's AI features, data model, platform integrations, metrics updates, and team management.
- [Fix common Forepost issues: AI errors and settings problems](https://docs.forepost.ai/help/troubleshooting.md): Step-by-step fixes for the most common Forepost issues — AI generation errors, blank Team view, unsaved Settings changes, and sign-in problems.
- [What is Forepost? Your AI Chief of Staff for CX Teams](https://docs.forepost.ai/introduction.md): Forepost turns your live support data into daily briefings, board reports, and headcount forecasts — built for CX leaders at B2B SaaS companies.
- [Forepost quick start: go live in under five minutes](https://docs.forepost.ai/quickstart.md): Create your account, complete the onboarding wizard, and get your first AI-generated Daily Brief — all in a single session with no integrations required.
- [Sign in, sign out, and manage your Forepost account](https://docs.forepost.ai/settings/account.md): Sign in, sign out, and understand how your workspace data is tied to your Forepost account so your metrics and agents persist across sessions.
- [Add and manage support agents in your Forepost workspace](https://docs.forepost.ai/settings/managing-team.md): Add, edit, and flag individual agents in your workspace so Forepost can surface team-level insights in the Daily Brief and Team view.
- [Update your support metrics to keep AI insights fresh](https://docs.forepost.ai/settings/updating-metrics.md): Keep your metrics current so Forepost's AI features stay accurate. The Daily Brief and Board Pack pull directly from the numbers you enter here.
- [Complete the Forepost three-step onboarding wizard](https://docs.forepost.ai/workspace-setup.md): Walk through the three-step onboarding wizard to configure your company profile, enter your current CX metrics, and build your agent roster.